Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• fax
• Snail Mail

Email:

For product information, or any customer support or assistance:
info@theporcelainplace.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. The Porcelain Place customers may also use our toll free telephone support center to contact a service representative during regular business hours:

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

Telephone:

Live Customer Care Center 1-303-382-1060

Monday to Friday   8:30am to 4300pm MST)

Closed Saturdays and Sundays

Our new phone system is easier to use and you can leave a message for Orders, Technical Support, or any individual.

FAX:

1-800-243-1678

Snail Mail:

Send your inquiries to:

• The Porcelain Place, Inc.
• PO BOX 1114
• Arvada, CO 80001-1114